Performance Consulting Skills – Three-day Workshop

(2 days skills workshop – 4-6 weeks real meetings – 1-day follow up)

How do I:

Develop the skills of my internal consultants so that they become more influential?
Link our solutions to business value
Use a common process for customer engagement?

We have been running Consulting skills workshops since 1994, helping hundreds of internal consultants to increase their influence and value within their organization.

"I regularly use the process in consulting and interventions; it has proven invaluable in reaching successful outcomes for clients in a raft of different scenarios. I highly recommend this training". Martin Woods, Norwich Union Insurance

Using the 7-step process:

Analyse the original business problem
Quantify the performance gap
Find the causes of the problem
Specify joint solutions that will work

We also run in-house and open workshops contact Nigel for details of the next events.

Companies who use the 7-step Performance Consulting Process:

Reuters (Learning and Development, I.T. Business Partners and HR)
Xerox (L&D)
AstraZeneca (Learning Partners)
LlydsTSB (HR, L&D and Line Managers)
Norwich Union (L&D)
Abbey (L&D)
Scottish Widows (Business Partners)
British Gas (L&D, HR and Business Partners)
Nationwide (Business Partners and L&D)

Emotional Intelligence

We have teamed up with Phil Dickinson of People Developments to offer a combined workshop including Relationship Skills Myers Briggs psychological Profiling and Emotional Intelligence Contact Nigel for details.

All participants receive a copy of Nigel's book "Improving Employee Performance". Published as part of the Sunday Times "Creating Success" series.

Performance Consulting Skills Masterclass

A two day workshop; for eight participants from different organisations. Covering most of the topics in the new book:

"How to be a True Business Partner by Performance Consulting"

What sort of relationships do our clients really want?
Coping with game playing and manipulation
Mapping our sources of power
Building your resilience as an internal consultant
More powerful influencing

Plus how to facilitate group analysis of problems and involving practise with a real client

PC-UK wins Xerox - European Learning Partner of the Year

Darrell Minards
Head of Learning & Development Xerox Europe said:

"Performance Consulting has significantly changed the way we operate in L&D Xerox, but more importantly has positively affected the business impact we actually deliver and the perception of L&D within the business."

"We have linked Performance Consulting directly to the impact on the business; we establish the performance objectives with the business, develop and deploy the planned learning and finally evaluate online. This means we can now link performance growth to learning and directly back to the business challenge. Finally we can clearly show the business how we have a direct impact on their objectives"

"Nigel Harrison at Performance Consulting won our Learning & Development Partner of the Year award judged against several criteria. His innovative approach to enabling this key skill into our team, his commitment to provide the right solution even if that means less business to himself, and the impact he has made on our business as a whole and L&D specifically. I do not feel that our transformation of L&D over the last 2 years could have been possible without Nigel as a true partner in the real sense of the word"